Vodafone is best known for mobile phone plans. But it sells a range of simple, fairly priced fibre broadband packages too. We take a close look at what it's got to offer.
With roots that date back to 1981, Vodafone is one of the world's largest telecoms companies and owns and operates networks in 22 countries.
It packages also come with a highly rated router and there are discounts of £2 per month on offer on its broadband deals when you also sign up for a mobile phone contract.
What broadband deals can I get from Vodafone?
Superfast 1 and Superfast 2 are its two most widely available broadband products, both of which come on 24-month contracts.
The connection speeds you can expect are:
- Superfast 1 - fibre broadband with average 35Mbps download speed, and a minimum speed of 25Mbps
- Superfast 2 - fibre broadband with average 63Mbps download speed, and a minimum speed of 55Mbps
Apart from the difference in download speeds, Superfast 1 and Superfast 2 are essentially the same.
They both include:
- Unlimited downloads, so you can browse and stream as much as you want without worrying about a usage cap
- Free internet security with a six-month subscription to F-Secure SAFE
- Parental controls that you can activate, to block sites you don't want the kids to access
Both packages also require you to take a Vodafone landline when you sign up for broadband, so you'll need to pay line rental.
Vodafone WiFi Hub
Sign up for Superfast 1 or Superfast 2 and you'll get the same Vodafone WiFi Hub router free of charge.
Key features include:
- Boost, which prioritises one device for a couple of hours - ideal when you're downloading a big file on your laptop, or streaming a HD film on the TV
- Guest network, so you can allow visitors to use the internet without giving them full network access
- Family Time, which disconnects selected devices at 'bedtime'
Vodafone Gigafast broadband
Vodafone Gigafast is the brand name for its top-of-the-range broadband products.
With a premium service that gets you up to an average speed of 900Mbps, they're much faster than its Ultrafast products. But come at a price and they're much less widely available.
There are four tiers of Gigafast packages, with a choice of 100Mbps, 200Mbps, 500Mbps and 900Mbps connection speeds.
At the time of writing (Jul 2021), Vodafone Gigafast was available to around one million homes. However, there are plans to bring it to five million homes by 2025.
Vodafone Pro packages
Billed as offering 'unbreakable broadband' and 'Super Wi-Fi', Vodafone Pro is intended to provide a robust, reliable signal and fast connection in every room of the house. It's principally aimed at home-workers who can't be without an internet connection at any time.
Much like BT's Halo and Virgin Media's Intelligent Wi-Fi Plus service, Vodafone's Super Wi-Fi provides a powerful main router and Wi-Fi discs that function as supplementary routers.
These combine to create a mesh network that's much more robust than a regular WiFi signal and is better at eliminating not-spots, even in large homes.
Customers also benefit from the expertise of Vodafone's engineers who will help tailor Pro subscribers' set-up to their homes and are on hand to fix and monitor problems.
In the event that Vodafone Pro customers' signal does go down, the WiFi router will automatically connect to Vodafone's 4G service. That means subscribers are nigh-on guaranteed a working internet connection.
There are two tiers of the Pro service to choose from, namely Pro and Pro Xtra.
Both of which can be added on to Vodafone's Superfast packages, Ultrafast or Gigafast packages and entitle customers to a free upgrade to Vodafone's fibre-to-the-premises broadband when it reaches their area.
The Pro Xtra is more expensive and adds a free Apple TV 4K with a three-month Apple TV+ subscription, anytime landline and mobile calls and a guarantee of no mid-contract price rises.
Can I bundle Vodafone broadband with TV?
However, it does offer broadband and TV bundles, which run over 24 months and include a free Apple 4K TV set top box.
You can get this Apple TV subscription with broadband of any speed - but only by upgrading to Pro Xtra.
Take a closer look at what Vodafone TV in our one-stop guide.
Can I get a home phone with Vodafone?
You can. In fact, all Vodafone packages require you to take a home phone alongside your broadband service.
Pay as you go calls come as standard on these, so you only pay for the calls you make. And you get voicemail and caller display for no extra charge.
Paid-for add-ons you can sign up for include 'evening and weekend calls', Voicemail Plus and extra call management features.
Can I get Vodafone fibre optic broadband?
Vodafone offers a good selection of superfast fibre and faster, higher-end ultrafast fibre packages dubbed 'Gigafast'.
The former get you speeds of up to 63Mbps and are widely available across the UK. Conversely, the fastest Gigafast package offers average speeds of 900Mbps, but is solely available in select locations.
Can I get Vodafone broadband in my area?
If you’re in a town or city you’re almost certain to be able to get Vodafone broadband. But best way to find out for sure is to use our postcode checker.
What speeds can I get with Vodafone broadband?
- Superfast 1 - average 35Mbps download speed
- Superfast 2 - average 63Mbps download speed
- Gigafast - choose from packages with average speeds of 100Mbps, 200Mbps, 500Mbps and 900Mbps
What's good about Vodafone broadband?
- Packages are affordable, simple, and straightforward
- Fibre optic broadband is superfast, with average speeds of 35Mbps and 63Mbps
- Ultrafast broadband is available, with average speeds up to 900Mbps
- Unlimited downloads on all packages, so you can browse and stream as much as you want
- Deals, discounts, and introductory offers available for existing Vodafone mobile customers
- Option to save on line rental by paying a year upfront
- Free Vodafone Broadband router, which has some smart tech
What's bad about Vodafone broadband?
- No broadband-only or landline-only options - can only get a package that has both
- TV is only available with the more expensive tier of package
- Very few extras - there's no cloud storage or email addresses like you'd get with broadband from BT, Virgin Media, or Sky, for instance
- Gigafast service is only available to a very limited number of homes
How does Vodafone compare with other broadband providers?
Vodafone offers speeds that are in line with BT, Sky and EE. But still lags behind Virgin Media, which leads the way for speeds.
However, Vodafone broadband remains pretty cheap, with the added sweetener that there are no upfront costs to think about.
Vodafone's broadband customer service standards could be better, as borne out by Ofcom reports showing it attracted the most complaints of any provider in two consecutive periods in 2020.
Alternative broadband providers
Can I get Vodafone broadband without a landline?
How much is Vodafone broadband?
Price-wise, Vodafone compares well with the likes of BT and Sky when it comes to its most widely available packages. And in general it's only a bit more costly pretty than so-called 'value' providers such as Plusnet and Shell Energy at the lower end of the market.
How long will it take to install Vodafone broadband?
If you've got an active phone line at your property, you'll be able to install Vodafone yourself and it should only take a matter of minutes. All you'll need to do is plug in the router and you're good to go.
However, if you don't have a landline active at your home you'll require an engineer visit. In these instances, installation typically takes about two hours.
Is Vodafone broadband any good?
Vodafone broadband speeds are in line with most fibre broadband providers. And although its service isn’t as cheap as the likes of Plusnet and TalkTalk, Vodafone's Superfast 1 and Superfast 2 packages are competitively priced.
There are discounts on broadband on offer too, if you sign up for a Vodafone mobile phone contract as part of your bundle.
What network does Vodafone use for broadband?
Like Sky, Plusnet, EE and many more, Vodafone broadband is delivered by the Openreach network.
That means you’re very likely to be able to get a Vodafone broadband service, unless you’re in an especially remote location.