There’s superfast broadband, and then there’s super-duper-fast. Hyperoptic offers broadband packages that are off the charts when it comes to speed: its fastest package has average download and upload speeds of a whopping 900Mb.
Its broadband is ‘fibre-to-the-building’, also known as ‘fibre-to-the-home’ or ‘fibre-to-the-premises.’ While most fibre connections incorporate copper cables, usually between the local street cabinet and your home, Hyperoptic broadband is entirely fibre optic all the way from the exchange to your router. That means some of the fastest download speeds known to man - but it also makes it expensive to install.
That’s why Hyperoptic generally installs it on a building-by-building basis. If enough residents of an apartment complex or block of flats register an interest, Hyperoptic will seriously consider connecting your building. Or, if you’re lucky, it just might already be available where you live. There's only one way to find out.
What can I get from Hyperoptic?
You can get very, very fast fibre optic broadband, in three different speeds:
- Average 30Mb download speed with average 1Mb upload speed - Perfect if you want simple, speedy, and reliable broadband that can handle things like video streaming.
- Average 150Mb download and upload speeds - Ideal for a large household, or for anyone who likes HD movies, gaming, video calling, and so on.
- Average 900Mb download and upload speeds - Broadband with no limits, for a big household of people who all want to game, download, or watch TV online at the same time without a hitch.
All come with unlimited downloads so you can really put those quick speeds to good use, and a HyperHub router. Packages are available on either a 12-month contract, or contract-free, which is more flexible but costs a little extra each month.
You can get each of them either with home phone or without. Hyperoptic broadband works on its own cable network, so line rental isn’t required - but if you do want it, you get a few perks. Evening and weekend calls to UK landlines are included, and you get free calling features such as caller display, voicemail, and call barring. You’ll also have the option to add Anytime UK calls, or the Overseas call plan so you can phone international numbers at lower tariffs.
What’s good about Hyperoptic?
- Superfast speeds
- Broadband-only packages available, without line rental - though they cost more
- You'll get no slowdowns, even at peak times!
- Unlimited downloads on all packages, so you can browse, stream, and transfer files without worrying about a usage cap
- Although packages are available on a rolling contract, you could save money by opting for a 12-month contract
- Offers 24/7 customer service and tech support
- 'Fibre to the premises’ is far more reliable than a copper line
- Fibre phone lines mean incredibly clear call quality
What’s bad about Hyperoptic?
- Very limited availability (use our postcode checker to see if you can get it)
- If you don't mind potentially slower speeds, less costly fibre connections are available from providers like TalkTalk and Plusnet
- Broadband-only packages aren't much cheaper than ones with home phone
- Calls on the Overseas plan still quite expensive, and no options for cheaper calls to mobiles
- While the speeds into your router may reach 1Gb, the HyperHub can only transfer data over Wi-Fi at a maximum of 130Mb
